The research online meetings and digital interaction is an important topic for me since the second semester is continuing with online lectures. In this first entry I want to sum up my previous findings and write down my plans for the coming blog entries. The following mind map is an overview about my findings of the first semester and the related issues.
I found out that the key aspects why digital meetings do not feel ‘human’ are the environment/space and several social aspects. In the first place I mainly did secondary research and had a look at the many sociological aspects. Next to that I also did a survey which led me to new insights and helped me switch perspectives. Therefore I plan to do more primary research this semester – also in regard to the current lecture situation which I can use for further observations. I want to use the second semester not only to go on with my research but also start with finding solution approaches. For that I need to collect more relevant insights about the users. To do so, I’d like to get more into User Research and learn everything about Usability Testing and related methods.
My plan of further research:
- getting familiar with usability testings & use them
- further observation/field research on: collaboration/participation (tools), ergonomic aspects, virtual reality/gamification (see mind map)
- getting familiar how to define the user/target group & research/test them
- evaluate the gained insights
- as soon as the framework (user research/target group, testing) is set, start with ideation/prototyping
My literature/website reading list for the semester (first draft)
- Rocket Surgery Made Easy – Steve Krug, https://sensible.com/rocket-surgery-made-easy/
- Praxisbuch Usability & UX – Jens Jacobsen, Lorena Meyer
- Don’t Make Me Think – Steve Krug
- Emotional Design: Why We Love (or Hate) Everyday Things, Don Norman
- https://www.thisisservicedesigndoing.com/methods
- https://www.nngroup.com/articles/
- https://www.smashingmagazine.com/category/usability
- https://alistapart.com/articles/
- https://measuringu.com/all-articles/
- https://www.benutzerfreun.de/blog/
- https://www.shermanux.com/usabilityblog/
- http://jobstobedone.org/author/chris-spiek/
- https://www.aarronwalter.com
Since I want to collect as many observations as possible in terms of online meetings – either good or bad – I would love to hear your thoughts and experiences with them. Thank you for reading 🙂